User's Guide
Payment Methods
Credit card, Amazon Pay, Paidy next month payment, and cash on delivery are available.
Credit card (prepaid)
We accept the following brands of credit and debit cards
VISA / Mastercard / American Express / JCB
Amazon Pay (prepaid)
Amazon Pay makes shopping as easy and secure as shopping on Amazon, using the shipping and credit card information on file in your Amazon account, so you can complete your order in as little as two clicks.
PayPay (prepayment)
You can use your PayPay balance (PayPay Money, PayPay Money Lite, PayPay Bonus, PayPay Bonus Lite).
*Please complete the payment within 5 minutes of being transferred to the PayPay screen.
*Only PayPay balance (PayPay Money, PayPay Money Lite, PayPay Bonus, PayPay Bonus Lite) can be used.
If your PayPay balance is insufficient, you can also recharge it.
Pay after payment (Payday)
- No credit card required.
- Shop with just your email address and mobile number.
- Multiple purchases are also paid together by the 10th of the following month.
Free enrollment in Payday Plus allows you to use features such as 3 installment-free* payments later** and monthly budgeting.
*No installment fee for account transfers and bank transfers only.
**Three-time deferred payment requires registration at the time of first use. Also, this service is available only when the amount of one time payment is 3,000 yen or more.
The services offered by Payday arethis way (direction close to the speaker or towards the speaker)The following is a list of the most common problems with the
Cash on delivery
The total amount, including delivery and COD fees, must be paid in cash to the delivery company at the time of delivery.
Cash on delivery fee : : (1)
1-9,999 yen: 330 yen
10,000-29,999 yen: 440 yen
30,000-99,999 yen: 660 yen
100,000-300,000 yen: 1,100 yen
Shipping charges and product delivery
Free shipping on purchases over 7,000 yen!
Domestic Shipping Charges
| Hokkaido | 750 yen |
| Aomori, Akita, Iwate | 590 yen |
| Miyagi, Yamagata, Fukushima | 530 yen |
| Tokyo, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Yamanashi | 530 yen |
| Nagano, Niigata | 530 yen |
| Toyama, Ishikawa, Fukui | 530 yen |
| Shizuoka, Aichi, Gifu, Mie | 570 yen |
| Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo | 590 yen |
| Okayama, Hiroshima, Yamaguchi, Tottori, Shimane | 640 yen |
| Kagawa, Tokushima, Kochi, Ehime | 640 yen |
| Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima | 750 yen |
| Okinawa | 810 yen |
Delivery Area
Products will be delivered within Japan.
Delivery days
Usually within 5 business days from the date of order. Please note that it may take longer than usual if there is a large volume of orders, or depending on the delivery area and road conditions. Business days are weekdays excluding Saturdays, Sundays, and national holidays.
delivery service provider
Yamato Transport
Kuroneko MembersYou can easily change your pickup date and time to one that is convenient for you by registering at
Returns, refunds and cancellations
In principle, we do not accept cancellations or returns of products after an order has been placed. However, we will accept returns or exchanges in the case of defective or misdirected products. We will only accept returns or exchanges if the product is unused and you contact us within 7 days of receipt of the product. If we are unable to replace the product, we will refund the purchase price.